Diaphonics
Diaphonics specializes in helping organizations improve security and save money through voice verification. Diaphonics was named one of Venture Reporter?s top 100 venture-backed companies in 2002 and has won numerous awards, including a 2003 Branham Award as one of Canada?s top 25 ?Up and Coming? technology companies. The company employs specialists in IT security, audio signal processing and interface design to ensure that the products manufactured are both highly secure and user-friendly.
In 2003, Diaphonics launched the Spike Server in order to assist in combating problems faced by current methods of verification. Spike Server verifies the identity of callers through an integrated hardware and software platform. It uses biometric voice verification, complemented by voice recognition, for the utmost in caller identification.
Voice biometrics software analyzes caller's voice to confirm identity, thereby providing enhanced transactional security, whereas voice recognition software recognizes spoken words.
Voice recognition software can be used as part of a voice biometrics solution for telephone or Internet transactions. This automated solution provides convenient and secure two-factor authentication. It also records conversations and creates an audit trail of all interactions for further security measures.
Financial services companies rely on Spike Server for secure telephone-based wire transfers, password resets and other customer and employee interactions. Spike Server is also deployed in the government sector for homeland security and corrections applications.
Businesses and government agencies rely on Diaphonics' verification and identification technology to combat ID fraud, improve customer service and save money with IT security solutions based on voice biometrics.
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